Centro assistenza

Responsible Gaming

GENERAL

At gunsbet.com, we see gaming as entertainment. Therefore, we hope our clients view it the same way. Like any pleasure in life, there is a chance of developing an addiction. We do our best to help clients avoid becoming addicted to gaming, which is why we offer various options to limit gaming behavior, provide information about gambling addiction, and train our staff on gambling-related issues. We also hope clients recognize any problems they may have with gambling and notify us so we can prevent access to their gaming account.

It is also prohibited to play on gunsbet.com if you are under 21 years of age! Any person found to be under the mentioned age and using our services will have their account seized.

Our clients have access to a wide range of options to support responsible gaming:

  • Betting limits
  • Deposit limits
  • Loss limit
  • Account freezing
  • Gaming ban
  • Time spent gaming
  • Support organizations
  • Monitor your spending and winnings
  • Information and control over gaming habits
  • Gambling addiction questionnaire
  • Parental control/underage gaming

Betting, Deposit, and Loss Limits

As a client, you can set limits on the bets you place in our games. You can also limit your deposit and loss amounts on the website. You can set a limit for 1, 7, or 30 days, with the limit amount based on the period you wish to restrict. Reducing or completely removing the limit takes at least 48 hours to take effect. If you wish to lower the limit, this can be done immediately.

To set a betting limit, go to the "Responsible Gaming" page on your account, or contact our customer service using the online chat feature (Chat now) or, if our representatives are unavailable, use the "Leave us a message" feature located at the bottom of the page.

Account Freezing

If you feel the need to take a break from the casino, you can set a specific period to freeze your account. The restriction takes effect immediately. During the specified period, you cannot make deposits or play, and you will also be excluded from all promotional offers. After the period ends, you will receive an email notification informing you that your account is active again. It takes 7 days to lift the restriction.

Gaming Ban

If you want to take a break from playing on our website, you can impose a gaming ban on yourself, thereby restricting access to your gaming account on gunsbet.com.

You can set a gaming ban for the desired period. To place a ban, go to the "Responsible Gaming" page on your account or contact our customer service via online chat (Chat now), or if our representatives are unavailable, use the "Leave us a message" feature located at the bottom of the page.

Time Spent Gaming

You can always monitor the time you've spent on gunsbet.com. The time tracker is visible at the bottom right of our website. You can also set a time limit on your gaming activity through the "Responsible Gaming" page on your account.

Support Organizations

If you feel you have a problem with responsible gaming, seek help! GamblingTherapy.org offers advice and tools for assistance and information on gambling addiction.

Residents of Estonia can seek help from:

Monitor Your Spending and Winnings

You can track your deposits, withdrawals, bets, and winnings on the "History" section of the My Account page on gunsbet.com

Information and Control Over Gaming

    Do not let gaming become a problem. To stay responsible, keep the following in mind:

  • Do not consider gambling as a way to make money; it should be entertainment.
  • Do not try to recover losses by playing more; this is dangerous.
  • Do not bet with money you cannot afford to lose.
  • Keep track of time and money spent on gaming.
  • Impose a gaming ban on yourself if you feel you need a break from gaming.
  • If you feel you have a gambling addiction, contact the nearest gambling addiction support center.

Gambling Addiction Questionnaire

To understand if you may have a gambling problem, please take a self-assessment by answering the following questions:

  • Have you ever gambled to obtain money to pay off debts?
  • Have you ever gambled away your last money?
  • Have you ever borrowed money to gamble?
  • Have you ever had sleep disorders due to gambling?
  • Have you ever felt the need to gamble more to recover losses?
  • Have you ever sold something to gamble?
  • Have you ever lost track of time while gambling?
  • Have you ever neglected responsibilities because of gambling?
  • Have you ever lied to friends or family about how much money you spend on gambling?
  • Have you ever experienced depression or suicidal thoughts due to gambling?

Count the number of “YES” responses. The more “YES” answers you have, the more likely it is that you have a serious gambling problem and should seek help immediately.

Parental Control / Underage Gaming

Playing on gunsbet.com is prohibited for individuals under 21 years of age! If it is discovered after registration that a member entered an incorrect birth date and is actually under 21/underage, we will immediately close their account and delete their personal information.

To prevent your children from accessing online casino games, there are various protective software programs available to help parents monitor their children's internet activities and restrict access to inappropriate websites:

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